Privacy Policy

Last Updated: September 8, 2026

Road West Transportation (“Road West Transportation,” “Road West,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you request a quote, contact us, or use our services, we may collect information such as:

  • First and last name
  • Phone number
  • Email address
  • Pickup and delivery locations
  • Vehicle year, make, and model
  • Vehicle condition
  • Preferred transportation dates
  • Transport type
  • Information you provide in messages or forms
  • Other information necessary to arrange vehicle transportation

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Provide and prepare auto transport quotes
  • Arrange and coordinate vehicle transportation
  • Connect customers with appropriate motor carriers
  • Communicate regarding shipments and services
  • Respond to questions and customer requests
  • Provide customer support
  • Improve our website and services
  • Prevent fraud, abuse, or unauthorized activity
  • Maintain business records
  • Comply with applicable laws and regulations

3. Sharing of Information

We may share information when reasonably necessary to provide the services you request.

This may include sharing information with:

  • Motor carriers
  • Transportation service providers
  • Insurance or claims-related parties when applicable
  • Technology and communication providers
  • Payment processors
  • Website hosting and analytics providers
  • Professional advisors
  • Government authorities or law enforcement when legally required

We do not sell your personal information as a commodity to unrelated third parties.

4. Motor Carriers

When you request vehicle transportation, certain information may need to be provided to a motor carrier so the carrier can contact you, arrange pickup and delivery, and perform the transportation service.

The motor carrier may have its own privacy practices and policies.

5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Maintain website functionality
  • Understand website traffic
  • Improve user experience
  • Measure advertising or marketing performance

You may be able to control cookies through your browser settings.

6. Communications

By submitting your contact information, you may receive communications from Road West Transportation regarding your quote, shipment, appointment, or inquiry.

If SMS or other electronic communications are offered, additional terms and consent requirements may apply.

You may request that we stop sending certain non-essential communications by contacting us.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

To submit a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Disclaimer: This Privacy Policy should be reviewed and customized before publication based on the actual website technologies, cookies, analytics providers, CRM systems, SMS services, payment providers, advertising platforms, and applicable federal and state privacy laws used by Road West Transportation.